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Solutions
Company Stage
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Solutions
Company Stage
Legal Tech
&
Data Science
The #1 personal injury law firm in the US encountered a pivotal moment: Embracing technology was the next big step to maintain their industry-leading position.
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The Team
Data Scientist
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Front-End Developer
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Data Scientist
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Back-End Developer
The results
$15B
Won for Clients
5K
Clients calls per day
70K
Resolved cases last year
The scope
7
Missions
2
Years
Active
Status
Automation
Machine Learning
Improvements
the challenge
Morgan & Morgan is a high-traffic, high-value service with its 7,000+ lawyers — trying more cases than any other law firm in the country. But to reach their full potential in the digital age and fully scale their lines of business, they had to innovate in several capacities.
Their size and operational scale presented unique technological challenges when it came to building enhanced claim management systems, more efficient use of accumulated data for case valuation, and an upgraded knowledge management system. The transformation required not just technical expertise but also a level of agility that could work within their existing framework to deliver timely results.
Process Management
Data Science
Knowledge Management
Customer Experience
the a.team solution
Responding to Morgan & Morgan’s unique situation, A.Team tailored a flexible and agile team of elite product builders who worked directly with the CTO and Head of Engineering and the Project Management Office. Once fully integrated, the team delivered the same quality and dedication as full-time staff, but with the dynamic approach that is characteristic of A.Team. With an ability to assemble and disassemble teams on-demand, A.Team provided a lean, efficient, and result-oriented approach.
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Smaller, faster teams
Yath needed a small teams that could get up to speed fast. “We needed small flexible teams that could go in, solve a problem, and come out.
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Scaling to the initiative
After the initial sprint, Yath realized he needed even more support. “We needed an agile and flexible way to innovate various parts of our business with the ability to scale up and down.
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Otherwise unavailable talent
Without A.Team, it would have been hard for Morgan & Morgan to recruit tech talent. “We have a hard time competing with Google & tech giants for great teams. UpWork was very hit and miss.
Yath, Chief Transformation Officer at Morgan & Morgan
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building the team
The process of assembling the perfect team was carefully designed to meet Morgan & Morgan's unique needs. Experts in process management, data science, knowledge management, digital transformation, and user experience were brought together and fully integrated with Morgan & Morgan’s internal Product and Engineering teams, fostering a symbiotic relationship that would lead to streamlined product development. After delivering a successful product, four more A.Teams were integrated into Morgan & Morgan's Product and Engineering teams.
Product Manager
Martin S.
Full-Stack Developer
Tom Clancey
Front-End Developer
Andy P.
Back-End Developer
Ryan C.
Data Scientist
Roee S.
Back-End Developer
Orian S.
Front-End Developer
John M.
iOS Developer
Julia V.
Product Designer
Firat P.
building the product
The goal was clear: overcome technical hurdles, work within a tight deadline, and ultimately transform the firm's business processes. The A.Teams, which scaled from 4 to 9 builders, developed a client portal, established a machine learning model for case valuation, created a centralized knowledge platform, revamped the overall customer experience, and delivered a holistic digital-native experience.
results
A total revamp and digitization to an already top tier product was key to keeping Morgan & Morgan relevant and continually competitive as new players in Legal Services enter the growing and modernizing category. The company experienced a complete revamp and digitization of their services, staying competitive in the face of emerging legal service providers.
The success of the initial A.Team was so impactful, it led to the integration of four more teams, with an expectation to continue growing. Ultimately, the collaboration demonstrated how flexible, top-tier talent can accelerate innovation, fuel growth, and establish a solid foundation for future success in the tech-driven business landscape.
$15B
Won for Clients
5K
Clients calls per day
70K
Resolved cases last year
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